Booking information

Things to know

Regulation

RULES AND CONDITIONS OF BOOKING

Rent includes: initial and final cleaning, bills for gas, electricity, water, bed linen, use of the kitchen equipment and VAT
Extra cleaning, excluding the start and end already included, will have an extra cost. Change towels is weekly.

Cancellation policy:
Into 60 days before the day of arrival the cancellation the guests have to pay the account (30% of the total cost of the booking);

From 59th to 35th day before the day of arrival the guests have to pay the 50% of the total cost of the booking
From 34 days before the day of arrival the guests have to pay the 90% of the total cost of the booking
In case of no show and early departure, the customer will be required to pay the total cost of the booking
In case of impossibility to move by the customer due to regional and border closures due to covid, the structure will issue a crown voucher valid for subsequent bookings
We require the credit card number with expiration: the structure reserves the right to charge the amount provided in the contract in case of cancellation

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The apartments will be available for the guests from 17:00 on the day of arrival and must be left at 10:00am on the day of departure. It’s possible to have departure at a different time but it can be agreed in advance
Additional person in additional bed and additional person in Baby cot are available with extra cost
High chair is available with extra cost

A deposit of euro 300,00 (Cash) is requested at the moment of the arrival and will be returned at the departure.
The apartments are fully-equipped with any comfort and must be left in the same initial condition; (it’s not allowed remove the objects from the apartments, including tables and armchairs. To the departure there’s a check to verify it).
The deposit will be withheld for any damage to the apartments, the pool, the restaurant and the park
Will be possible bring pet only on demand and with extra cost

The payment could be done by Bancomat, Cash, and credit card (Visa, Visa Electron, Mastercard, Maestro, UnionPay, Vpay, JCB, Diners Club International, Discover, Moneta).
From the 1st of July the City Council approved the new tourist tax. This tax must be paid from the guests of the structure situated in the Massa Marittima area. The cost is 1.00 euro per person per day (the children up to fourteen years old are free) for a maximum of 7 nights. The tax must be paid at the check-out.

Our restaurant is open many days during the week à la carte
It’s possible some events are organized in the restaurant (party, marriages); there could be music during the events that will be, however, interrupted at least at half past midnight to preserve our guests relax.
The management accepts no responsibility for any loss or damage caused to the possessions of guests during their stay
We take care of our Park in every detail: it’s composed by Mediterranean plants, we pray don’t play ball in the garden, don’t touch the plants and don’t tread the flowerbed
The Swimming Pool (16m x 8m x 1,50h) is open from May to October (9.00 AM to 7.00 PM).
We will tell you every variation for forecast or others sakes. We pray the parents to look after your children: lifeguard is not present, the direction is not responsible for any kind of accident. It is forbidden to plunge himself; It is forbidden to dive because, being an infinity edge swimming pool, the excessive outflow of water can cause the pumps to block, forcing the management to close the pool. It is no possible to eat and to bring glasses and bottle in the pool area. It’s not allowed to occupy the beds if you don’t use the pool and you go elsewhere. Small children should use the diaper suitable for swimming
We pray guests to park cars in the suitable parking and also we ask our guests to drive slowly along the road that drive you to us, because there are many wild animals

 

Signature for acceptance

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PURSUANT TO ARTICLE 13 OF THE REG. EU 2016/679, CONCERNING THE PROTECTION OF PHYSICAL PERSONS WITH REGARD TO THE PROCESSING OF PERSONAL DATA, I INFORM YOU THAT THE PERSONAL DATA PROVIDED TO YOU BY THE COMPANY WILL BE SUBJECT TO PROCESSING IN COMPLIANCE WITH THE REGULATIONS INTENDED BY THE RULES AND RIGHTS CONSEQUENT OBLIGATIONS. THEREFORE, I INVITE YOU TO TAKE THE INFORMATION AND TO EXPRESS THE CONSENT TO THE DATA PROCESSING.

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